Sales Tax Policy

We like to keep things real and simple no surprise charges hiding in your cart.

1. When sales tax applies

Sales tax is charged on orders shipped to states where Travinfo is legally required to collect it
if your location falls under a taxable zone, the system automatically adds the right amount of tax at checkout

no need to guess you’ll see the exact tax before hitting “place order”.

2. Tax rates

Tax rates depend on your shipping address, not your billing address
they follow the rules of your local state, county, and city
we don’t decide those numbers we just follow the law, promise.

3. Tax-exempt purchases

If you’re a tax-exempt buyer (like a reseller or nonprofit), hit us up before placing your order
you’ll need to provide a valid tax exemption certificate
once verified, we’ll update your account to reflect your exempt status.

4. Refunds and returns

if you return an item, any sales tax charged on that item will be refunded along with your purchase
refunds are sent back to your original payment method within 10 business days after approval.

5. Questions about tax

If you’ve got questions about how tax applies to your order, reach us at:
travinfo support team 
Email:info@travinfo.org 
Phone:+1 307 785 6106